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Exciting opportunities with Reach4thealps

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Reach4thealps is an established and successful Chalet Company based in Morzine, run by Gina and Marcus Ewart.  We are both very keen skiers and bikers and love Morzine & this area. We are passionate about delivering great holidays through excellent customer service.

We set up Reach4thealps in 2002 and for winter season 2021-22 we will be running a portfolio of 5 catered and 14 self-catered properties in the Morzine & Les Gets area. All the chalets are of a high standard but what ensures our repeat rate stays high is the level of customer service and high standard of catering we offer along with the help of our staff, which is why we need to continue to have motivated, capable and happy staff.

 

Based on travel restrictions for Brits coming into France hopefully being lifted from Saturday the 15th of January 2022 we are NOW looking for a DRIVER/CHALET HELPER for the rest of the season.

 

Chalet Helper/Driver

We are looking to recruit Chalet Helpers/Drivers based in Morzine.

Your key responsibilities will be:

  • General help in the chalets
  • In resort transportation of guests
  • Airport transfers
  • Organising ski hire for guests & the point of contact for all ski related questions

General help in the chalet means helping the chalet hosts with things such as setting the table for breakfast & dinner, serving both breakfast and dinner. Serving guests canapés and aperitif pre dinner, clearing tables & washing up. Keeping the honesty bar stocked, maintaining the hot tub, setting the fires, snow clearing, being in charge of wine supplies, being in charge of keeping the garage areas where skis and boots are stored clean and tidy and just generally being an extra pair of hands .

Our in resort service involves shuttling the guests from the chalet to the slopes in the mornings from 8.30 to 10.00 & afternoon pick ups from the slopes from 3.30pm onwards. As well as actually driving the guests you will need to organise the guests in a nice but efficient manner so that the service runs as smoothly as possible.

Our main transfer day is on a Sunday when you will be required to do 2 trips to the airport, you will most likely have to do a trip on Saturday or one mid week when we have short break stays. You will be responsible for  looking after your van, keeping it clean, full of diesel, checking oil & that water is filled for wipers.

In terms of being the point of contact for all ski related questions, we would need you to quickly gain good knowledge of the local area, ski lift opening times, best places to ski/board, good beginner areas, be able to advise on restaurants on the mountain and also help guests at the ski hire shops that we use & be helpful in putting them in contact with ski schools if they require lessons. You would need to keep guests informed on the weather on a daily basis and any events on in the mountain.

Standard daily tasks

Morning:

·         Help hosts lay out & serve breakfast
·         Check hot tub & add chemicals/ water if needed
·         Defrost van, clear snow
·         Restock honesty bar
·         Clean fire, set new fire
·         Run guests to the slopes or ski hire shop
·         Update guests with weather/ski conditions
·         Clean communal areas in chalet

Evening:

·         Pick up guests from slopes/town
·         Help hosts clear away afternoon tea
·         Serve children’s meals if required
·         Serve aperitif & canapes, three course dinner, cheese & coffee
·         Organise & serve wine
·         Help hosts wash and tidy up, clean kitchen
·         Help hosts lay table for breakfast

Standard weekly tasks

·         Refuel & clean van, check oil/ washer fluid
·         Complete driver/van report
·         Communicate transfer times to guests day before departure
·         Take guests to ski hire shop, assist in the shop
·         Hand out ski passes, collect back used passes
·         Manage guest requests, questions
·         Airport transfers (on average 4 a week)
·         Pick up the shopping for the hosts

What kind of person are we looking for?

We are looking for candidates who have the relevant driving experience/qualifications required but above all someone who is a real people person and can manage groups of people in a polite, calm and professional manner.

Key Attributes

· Hard working & have stamina
· Excellent organisational & time management skills
· Outgoing personality, enjoy dealing with people
· Good sense of humor & maintain a smile and cheery disposition at all times
· A competent & courteous driver
· Have a “can do” “no problem” attitude
· Have a clean driving licence & be over 23 years for insurance purposes

Hours/ Package

Competitive monthly salary paid through the French system (in euros), all food while working, Morzine-Les Gets-Avoriaz ski pass, ski hire for the season, uniform and a €150pp travel allowance for your return travel to Morzine. There are 2 days off a week and 2.5 holiday/sick days per month that will be paid at the end of the season. Reach4thealps will also organise and pay for team events in the season, typically night sledging, cross country skiing and or a meal in a mountain restaurant, an important way to say thanks and to come together as a team and just have fun!

We also have nice, well located accommodation that is available for rent though our sister company at a lower rate than the market average.

Training

Successful applicants will be offered a place on our winter training course commencing in early December. Reach4thealps will pay for your accommodation, all food and will pay for the costs of the training provided by our management team & our management team. On completing this course you will be given a contract with Reach4thealps and pay will begin after the completion of this training week.

The employee will need to pay for their own insurance to cover their free time, skiing & personal belongings.

DUE TO REGULATIONS FOR DRIVING IN SWITZERLAND FOLLOWING BREXIT & FRENCH EMPLOYMENT RULES WE ARE LOOKING FOR

* EU passport holders
* British passport holders/other nationalities with French residency which is called a Titre De Sejour which allows them to work in France (who have already been working in France for a minimum of 6 months).

Customer Service

Customer Service is at the heart of what we do, we provide holidays to remember for all the right reasons! We pride ourselves on tailor made and unique holidays. Many of our guests come back to us time and time again. We won the Source Favourite Customer Service Award in 2017 and were yet again Source Magazine finalists in April 2019 ! If you’d like to come and work with us and help us to continue to offer this level of service, please do get in touch!