Des opportunités passionnantes avec Reach4thealps

Chalet Host

We are looking to recruit three Chalet Hosts for our two brand new catered chalets, Chalet Piste Noire (sleeps 8-10) and Chalet Piste Rouge (sleeps 8). These are two chalets in the same building that we run with a team of three staff.

You will work closely with each other sharing the cooking, hosting and cleaning – this is a great opportunity for single applicants who want to be part of a small team.

It is ESSENTIAL that you have previous cooking experience, whether it is cooking in a restaurant or hotel environment or having been a Chalet Host previously (where cooking rather than assisting a chef was required). The role requires someone who gets on well with people from all walks of life, can cook to a high standard, is well organised, takes pride in doing the job properly with great attention to detail, has a lot of energy and can work as part of a team.

You will be required to provide breakfast with a daily cooked option, a cake for afternoon tea, hot and cold canapes and a 3-course evening meal. You will also clean the chalet daily and deep clean the chalet on the day of departure/arrival of the guests. In addition, there will be some weeks when we have guests staying for short breaks and the chalet will need to be changed over mid-week.

A Typical Day of a Chalet Host

Morning:

• Lay out continental breakfast & cook the daily hot option to order
• Make beds, clean bathrooms & empty bins
• General tidy up, vacuum communal living areas & mop the floors
• Check the hot tub
• Prepare & lay out afternoon tea
• Prepare for the evening meal

Afternoon – ski!

Evening:

• Clear away afternoon tea
• Cook & serve children’s meals if required
• Prepare & serve canapes & three course dinner, followed by cheese & coffee
• Clean and tidy the kitchen
• Lay table for breakfast
• Take the bins out

Standard weekly tasks

• Put laundry out for collection, put away clean laundry
• Stock take and complete online food orders, weekly supermarket shop
• Mid-week towel change for all rooms
• Changeover all bedrooms & clean communal areas (every Sunday with some mid-week changeovers)
• Take care of guest requests, questions & problems
• Additional preparation for staff days off

What kind of people are we looking for?

Essential:
Previous cooking experience, whether it is cooking in a restaurant or hotel environment or having been a Chalet Host previously (where cooking rather than assisting a chef was required)
The ability to work well within a small team

You also need to:

• Be hard working & have stamina
• Be well organised and be good at managing your time
• Be outgoing and enjoy dealing with people
• Be a cheery person with a positive attitude

Package:

• Competitive monthly salary paid through the French system (in euros)
• All food while working
• Portes Du Soleil ski pass
• Ski/board hire for the season
• Uniform
• Return transfers from Geneva (pick up at start of season and drop off at the end)
• 2 days off a week and 2.5 holiday/sick days acrrued per month that will be paid at the end of the season
• Team events in the season, typically night sledging, cross country skiing and or a meal in a mountain restaurant – an important way for us to say thanks, come together as a team and just have fun!
• We also have high standard, well located accommodation that is available for rent though our sister company at a lower rate than the market average.

Training

Successful applicants will join our winter training course commencing in early December. Reach4thealps will pay for the costs of the training provided by trained chefs & our management team.

The employee will need to pay for their own insurance to cover their free time, skiing & personal belongings.

Chalet Helper/Driver

We are looking to recruit a chalet helper & airport driver to be based at our largest catered chalet, Cairn Lodge.

Due to regulations in Switzerland and French employment rules we can only employ:
EU passport holders
OR
British passport holders/other nationalities with French residency (a Titre De Sejour, which allows them to work in France ) and who can prove they have been working in France for the last 12 months.

AND in addition to one of the above:
You will also need to have 2 years professional driving experience. This can be transporting people or goods or even just using a company car for the purpose of work. We need letters from previous employers to justify this. The total amount of experience needs to add up to 2 years driving experience within the last 10 years.

Key responsibilities:

• General help in the chalet (help laying the table, cleaning, hot tub checks, snow clearing etc)
• Transportation of guests to and from the slopes in the morning and afternoons
• Occasional airport transfers (1 – 2 a week)

Our in resort service involves shuttling the guests from the chalet to the slopes in the mornings from 8.30 to 10.00 & afternoon pick ups from the slopes from 3.30pm onwards. You will need to be organised to ensure the service runs as smoothly as possible for our guests.

A Typical Day

Morning:

• Help hosts lay out & serve breakfast
• Check hot tub & add chemicals/water if needed
• Defrost van, clear snow
• Restock honesty bar
• Clean fire, set new fire
• Run guests to the slopes and/or ski hire shop
• Update guests with weather/ski conditions
• Clean communal areas in chalet

Evening:

• Pick up guests from slopes/town from 15:30 onwards
• Assist with serving aperitif & canapes, three course dinner followed by cheese & coffee
• Organise & serve wine
• Help hosts wash and tidy up, clean kitchen
• Help hosts lay table for breakfast

Standard weekly tasks

• Refuel & clean van, check oil/ washer fluid
• Complete driver/van report
• Communicate transfer times to guests day before departure
• Take guests to ski hire shop, assist in the shop
• Hand out ski passes, collect back used passes
• Manage guest requests, questions
• Airport transfers (on average 3 a week)
• Pick up the shopping for the hosts

What kind of person are we looking for?

Essential:

EU passport holders
OR
British passport holders/other nationalities with French residency (a Titre De Sejour, which allows them to work in France ) and who can prove they have been working in France for the last 12 months.

AND in addition to one of the above:
You will also need to have 2 years professional driving experience. This can be transporting people or goods or even just using a company car for the purpose of work. We need letters from previous employers to justify this. The total amount of experience needs to add up to 2 years driving experience within the last 10 years.

A clean driving licence & be over 23 years for insurance purposes

Key Attributes

• Hard working & have stamina
• Excellent organisational & time management skills
• Outgoing personality, enjoy dealing with people
• Good sense of humor & maintain a smile and cheery disposition at all times
• A competent & courteous driver
• Have a “can do” & “no problem” attitude

Hours/ Package

• Competitive monthly salary paid through the French system (in euros)
• All food while working
• Full area Portes Du Soleil ski pass
• Ski hire for the season
• Uniform
• Return transfers from Geneva ( pick up at start or season and drop off at the end)
• 2 days off a week and 2.5 holiday/sick days accrued per month that will be paid at the end of the season
• Team events in the season, typically night sledging, cross country skiing and or a meal in a mountain restaurant, an important way for us to say thanks, come together as a team and just have fun!
• We also have high standard, well located accommodation that is available for rent though our sister company at a lower rate than the market average.

Training

Successful candidates will join our training week in early December 

The employee will need to pay for their own insurance to cover their free time, skiing & personal belongings.

Assistant Resort Manager, Winter 2025/26

You will work closely with our Resort Manager and office team to focus on the quality of service delivered by our team and to maintain the Reach4thealps high standards in service across our catered and self catered properties in Morzine.

As a result, the position is very diverse encompassing guest relations, staff management, monitoring standards of cleanliness and the delivery of our set menu in both quality and presentation of our food.

With a big focus being on the catered service it is essential that the candidate is an experienced and capable cook (having ideally worked as a chalet host before) to be able to stand in for a chalet host in the event of illness or injury.

You will be expected to work long days on the weekends to ensure the changeovers are completed, cleaning checks are done and guests are welcomed face to face. During the week, you will be able to work split shifts to match the chalet hosts working hours.

We are searching for an experienced chalet host who is flexible and willing to muck in with the entire team to provide support. This role is ideal for someone who would like to take on more responsiblity in this rewarding career path! The responsibilities below are a comprehensive list to be split between our two managers to ensure everything runs smoothly.

Key Responsibilities alongside the Resort Manager:

– Conduct thorough inspections post-cleaning to guarantee that all chalets and apartments meet our rigorous cleanliness standards during both changeover and mid-stay cleans.
– Actively support and participate in the cleaning processes with the housekeeping team.
– Be present at breakfast and dinner service to ensure that the chalet hosts are delivering the menu to the expected standard.
– Check staff are complying with good food hygiene practise and that food is properly stored and rotated.
– Serve as the primary communication link between the office staff and the wider team.
– Manage the timely dispatch and return of linens and towels to and from laundry services.
– Maintain well-stocked cleaning, food & wine supplies.
– Collaborate with the Operations Manager to organise weekly staff rotas.
– Welcome guests upon arrival, providing detailed information about the resort and accommodations.
– Work alongside the maintenance team to ensure all chalets are in excellent condition.
– Support the chalet hosts in their stock taking and shopping planning/ordering.
– Monitor spending in the catered chalets & we are within budget.

Guest Relations Specific Responsibilities:

– Visit the catered chalets and spend time with the guests to ensure that they are happy and their expectations are being met by the chalet team and also that they feel valued (we have many repeat guests).
– Remain accessible to self catered guests throughout their stay, addressing any concerns and managing complaints (this is usually via Whatsapp).
– Deal with any complaints with the aim being that issues are quickly resolved so guests can enjoy the rest of their holiday.
– Keep staff & therefore guests well informed of all events and updated on any relevant information, carrying out any requests (such as booking activities, booking restaurants etc) and helping to make their stay the best holiday experience.
– Be aware of any special guest requirements; extra beds, cots, high chairs, baby seats, dietary requirements etc. and ensure that chalet staff know about these.
– Have good in resort knowledge of restaurants, ski area, ski hire, ski passes, snow shoe routes etc

Essential Attributes:

Have done at least one season before as a chalet host
Have professional cooking experience (i.e. you were the main cook as a chalet host, rather than assisting a chef or you have worked in a professional kitchen)

Abilities and expectations:

• An attitude whereby ‘nothing is too much trouble’
• Ability to lead by example
• A very keen eye for detail
• Ability to lead a team
• Excellent guest relations and interpersonal skills
• Organised, highly flexible and pro-active
• Excellent time keeping and reliability
• Forward thinking and planning
• Safe and competent driver in Alpine conditions – you will be required to drive our staff and guests around resort regularly
• Ability to remain calm, patient, diplomatic and tactful under pressure

Hours/Package:

• Competitive monthly salary paid through the French system (in euros)
• All food while working
• Portes Du Soleil ski pass
• Ski/board hire for the season
• Uniform
• Return transfers from Geneva (pick up at start of season and drop off at the end)
• There are 2 days off a week and 2.5 holiday/sick days accrued per month that will be paid at the end of the season
• Team events in the season, typically night sledging, cross country skiing and or a meal in a mountain restaurant, an important way for us to say thanks, come together as a team and just have fun!

Please email us at [email protected] if you are interested with a cover letter explaining why you are suitable for this role and detailing your relevant experience along with a copy of your CV and a recent photo