Assistant Property Manager Job Application

The Assistant Property Manager plays a key role in the day-to-day running of our catered and self-catered properties in Morzine. This is a varied, hands-on position combining team organisation, quality control, guest service and practical support.

The role is about making sure our properties are ready to a high standard, the team knows what needs to be done, and our guests are well looked after throughout their stay.

For the right candidate, this role could become a permanent job within Reach4thealps

Key Responsibilities

Team Organisation

• Help organise and coordinate the property, cleaning and hosting teams.
• Make sure the team understands the day's priorities and workload.
• Help allocate tasks and ensure changeovers are completed on time.
• Work closely with the Property Manager and other managers to resolve problems quickly.
• Step in and help the team wherever needed during busy periods.

Property & Cleaning Standards

• Check properties after cleaning and before guest arrivals.
• Ensure bedrooms, bathrooms, kitchens and communal areas meet Reach4theAlps standards.
• Check that properties are correctly presented and fully prepared for incoming guests.
• Identify and report maintenance issues, damage or missing items.
• Help with cleaning and changeovers when required – this is a hands-on role.

Guest Service

• Meet and greet guests at their accommodation when required.
• Welcome guests and provide useful information about their property and stay.
• Help resolve guest questions or problems quickly and professionally.
• Provide friendly, approachable and efficient customer service.
• Take responsibility for the company duty phone on a rota basis.
• Answer guest questions and deal with issues that arise during their stay.

We are looking for someone who is:

• Organised and able to manage several priorities at once.
• Hands-on and happy to help with cleaning and practical tasks.
• Confident organising and supporting a team.
• Friendly, approachable and comfortable dealing directly with guests.
• Reliable and able to take responsibility.
• Calm and practical when dealing with unexpected problems.
• Able to work independently while also being a strong team player.
• Flexible – no two days in a chalet company are exactly the same.

Previous experience in hospitality, property management, housekeeping or team supervision is needed.

A driving licence is required, EU Passport holders preferred.

What we offer

• 35 hours a week on a French contract, paid in euros
• 2 days off a week
• Holiday pay accrued
• Uniform
• Food allowance
• PDS season pass
• Ski hire for the season
• A vehicle for work use
• Travel to/from Geneva airport at the start and end of the season
• Team events in the season, typically night sledging, cross country skiing and or a meal in a mountain restaurant – an important way for us to say thanks, come together as a team and just have fun!
• We also have high standard, well located accommodation that is available for rent though our sister company at a lower rate than the market average.